A lot of users who start using their 1st hosting account, or switch companies, often have enquiries in regard to how given procedures are accomplished or chance upon obstacles when setting up various things such as e-mails, site settings, etc. That’s why, lots of providers have compiled documentation with the most frequently asked questions and problems so as to help their customers get info quickly and easily. As a result, the customer support team members can devote more time to real problems that particular customers may be encountering, as the solution for the smaller things will already be available on the Internet and customers can easily resolve them without getting in touch with the help desk support staff. Having elaborate documentation is exceptionally important, especially for new customers without any practical experience at all, as the web hosting service entails a large amount of features and many individuals can get baffled about what action to take. A good knowledge base can both help you execute the operations that you need and become aware of how the hosting service functions in general.

Extensive Online Documentation in Web Hosting

All Linux web hosting that we’re offering come with a comprehensive knowledge base where you can find everything you may ever need to know in regards to your hosting account. Regardless of whether you’re aiming to create a new MySQL database, to redirect a domain name by means of an .htaccess file or to create an email account on your computer or cellular phone, you can simply check our help articles and all the information that you need will be there. When you visit a given section of your Hepsia Control Panel, you’ll see articles that are associated with the features that can be accessed through it. In case you’d like to check the full article archive and get acquainted with all the functions that Hepsia offers, or only to read generic information about the web hosting service, you can browse through the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve done our best to cover any obstacle that you could possibly encounter, but if you don’t find the information that you are looking for, you can always touch base with us, as our technicians are on duty 24x7.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers include exhaustive online documentation where you will see info on all the functions that our custom-built Hepsia hosting Control Panel comes with, as well as solutions to different questions and issues that you may come across. All setup manuals include elaborate explanations, which suggests that you won’t have to worry about skipping something in case you plan to export a database, for instance. The troubleshooting articles include a number of conceivable reasons for given problems and the solution for each and every one of them, so if you aren’t able to send emails although you have the right outgoing mail server settings, for example, you can quickly discover what the reason for this may be and correct the problem with several clicks in your email client. As the Hepsia Control Panel offers quite a lot of features, you will be able to find relevant articles in each and every section. If you want to check out all help articles, click on the Help link, which is located in the upper right corner of the page.