One of the common reasons to get a hosting server of your own is that you shall have 100 % control over the software environment and you can install anything you would like. This will allow you to run applications which require specific software to be present on the hosting server, which is not possible with a shared hosting server in which you are able to install software only within the account, but not on a root level. In case you aren't very experienced with such matters, nonetheless, you could encounter problems due to the fact that managing a server of your own differs from managing a regular shared Internet hosting account. In this light, we offer an upgrade with our hosting server packages called Installation & Troubleshooting, hence our administrators can easily handle different tasks that should be done or can resolve a variety of issues that you might face.

Installation and Troubleshooting in VPS Servers

You may add the upgrade with a couple of mouse clicks whenever you require it and irrespective of the VPS servers package deal you have chosen. This may be done either during the order procedure if you think that you will require support from the very start or later on from the virtual private server billing CP in case you have problems with any application on the hosting server. Our qualified administrators can easily install or troubleshoot any application for you in a very timely matter. The Installation & Troubleshooting upgrade offers an hour of custom work and you can use it whenever you want. Most tasks take less than that, so the remaining time shall be available for the future and you will be able to see it inside the billing Control Panel at any time. You could use the upgrade as a separate service or on top of the 30 minutes of custom work which are an element of our Managed Services upgrade.

Installation and Troubleshooting in Dedicated Servers

You'll be able to add the upgrade to any one of the Linux dedicated servers that we offer at any time that you need it. In case you need any custom work from our admins just after your hosting server is set up, you can get the upgrade during the hosting server signup procedure, or when you need something to be executed afterwards, you can add the upgrade from your billing CP. The Installation & Troubleshooting service comes with 60 minutes work from our admins on your machine, so in case you come across any issues to install a third-party software or some app gives errors and does not work the way it ought to, our experts shall assist you in a very timely manner. If a task takes less than sixty minutes, the remaining time will be available for future tasks and you will be able to see it in the billing area. This upgrade is ideal in case you don't have a lot of experience with managing a hosting server or if you use our Managed Services upgrade, but you deplete the 30 min custom work it features.