A live chat is among the many ways of communication supplied by some hosting suppliers as part of their support service. Determined by the supplier, the chat can be used for billing, pre-sales and/or tech support. This way of contact is faster in comparison to a support ticket and it will make it less likely to misspell or misunderstand a word compared to a call with an agent. Furthermore, when the trouble that you experience needs some time to be reviewed and taken care of, you can do something different meanwhile rather than just waiting, as you would have to do when you call. You can also use a live chat assistance service completely free provided that you have Internet access even if your hosting supplier is based in a different country and they don't have a local telephone number you can call.

Live Chat Support in Web Hosting

As a part of the support services that we offer for our Linux web hosting, you'll find live chat support which is available 24x7, even on holidays. You're able to contact us no matter if you already have an account or not, since we will assist you with nearly anything, ranging from supplying you with general info about our solutions in case you are not our customer yet and you're interested in purchasing one of the plans, to assisting you with installing an e-mail account in an e-mail client. Part of the issues are more complicated and time-consuming, so you'll have to take advantage of the ticketing system that is incorporated into our Hepsia website hosting Control Panel, but we can save you time and help you in real time on the live chat for quite a lot of things.

Live Chat Support in Semi-dedicated Servers

Thanks to the live chat support service that we provide with all of our semi-dedicated servers, you're able to find the answers for any questions you may have or have lots of problems resolved without delay. The service is available every single day, so that you'll be able to contact an agent even on weekends and holidays. In case you are unsure which plan would be better for your sites or if our state-of-the-art cloud hosting platform matches some system requirements, you can come on our live chat before buying anything. If you're a current customer, you'll be able to get more details about billing issues, account settings along with a variety of common technical troubles you may experience, for example if you cannot set up an email account in a client on your PC. Our live chat can save you considerable time no matter where you are or when you get in touch with us.