Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • The Help Center section built into your Web Hosting Control Panel offers a collection of help articles and regularly asked questions. Aimed towards fixing any common issue that you may have, they are contributed by our support team of well–trained technicians.

  • Top quality support service

  • How–To Videos

  • For those who’d like to discover how to sort out a common issue by watching a video lesson, we have added a selection of video tutorials to our Web Hosting Control Panel. All the video clips are brief and simple to understand. They offer step–by–step presentations of various site management operations.

  • Intuitive help center

  • A 60–Minute Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a round–the–clock support service and a sixty–minute support ticket response guarantee. Our practiced support engineers will be available to you around the clock to respond to your questions and to resolve any issue that you could possibly run into. Just send a client support ticket from the Help Center section and we’ll respond to you quicker than you can say Jack Robinson.