1 hour ticket response
Timeliness is our number–one duty and that’s why we have a team of accomplished customer service technicians who are ready to provide a rapid solution to any question that you could possibly have. Just submit your support ticket from your Web Hosting Control Panel and we’ll reply within 60 minutes in the worst case scenario. Actually, we strive hard and aim for a twenty–minute tech support ticket response time.
A Topflight Client Support Service
Our client care team members have significant experience in the Linux web hosting arena and are competent enough to deliver a fast solution to your problem. If, however, the case at hand is not within the competence of a support engineer, the helpdesk ticket will be forwarded to a programmer or sysadmin for additional investigation.
An Intuitive Help Section
To help you find a quick suggestion on how to use a given feature, we have incorporated a truly user–friendly Help Center section in your Web Hosting Control Panel. You can browse through a vast collection of web hosting account administration articles and website management articles, take a peek at the F.A.Q. library or check out our educational video tutorials.
