Help and Support Channels

  • 1 hour ticket response time

  • A 1–hour Ticket Solution Guarantee

  • Each ticket that you submit to our tech help crew will be attended to within less than 60 mins. All standard queries are going to be solved asap. Nonetheless, if the help request you have sent calls for assistance from a capable technician, we will address the ticket to him and will notify you about the postponement.

  • Top quality support service

  • Professional Customer Assistance Service

  • Our technical help Dept will be working for you 24x7 to to take care of all assistance inquiry tickets that you submit. We offer technical help for all the software programs that are pre–configured on your web server. These include our in–house designed Web Hosting Control Panel, the selected OS and also the server admin panel (depending on the VPS type).

  • Intuitive help center

  • A Descriptive Help Zone

  • In the Web Hosting Control Panel that comes gratis with your virtual server, you’ll discover a useful Help zone, which incorporates all you need to learn about controlling your internet sites and applications. We have incorporated a wide array of how–to articles and video training that display the standard site administration responsibilities in an easy to comprehend manner.